Toyota Avalon (XX50) 2019-2022 Owners Manual: If your vehicle needs to be towed

Toyota Avalon (XX50) 2019-2022 Owners Manual / When trouble arises / Steps to take in an emergency / If your vehicle needs to be towed

If towing is necessary, we recommend having your vehicle towed by your Toyota dealer or commercial towing service, using a wheel-lift type truck or flatbed truck.

Use a safety chain system for all towing, and abide by all state/ provincial and local laws.

Situations when it is necessary to contact dealers before towing

The following may indicate a problem with your transmission. Contact your Toyota dealer or commercial towing service before towing.

The engine is running but the vehicle does not move.
The vehicle makes an abnormal sound.

Towing with a sling-type truck

Do not tow with a sling-type truck to prevent body damage.

Steps to take in an emergency

Towing with a wheel-lift type truck

From the front

Steps to take in an emergency

Release the parking brake.

From the rear

Steps to take in an emergency

Use a towing dolly under the front wheels.

Using a flatbed truck

If your vehicle is transported by a flatbed truck, it should be tied down at the locations shown in the illustration.

Covers are installed to the tie-down holes. After transporting the vehicle, make sure to reinstall the covers to the holes.

Steps to take in an emergency

If you use chains or cables to tie down your vehicle, the angles shaded in black must be 45º.

Do not overly tighten the tie downs or the vehicle may be damaged.

WARNING

Observe the following precautions.

Failure to do so may result in death or serious injury.

■When towing the vehicle Be sure to transport the vehicle with the front wheels raised or with all four wheels raised off the ground. If the vehicle is towed with the front wheels contacting the ground, the drivetrain and related parts may be damaged.

NOTICE

■To prevent damage to the vehicle when towing using a wheel-lift type truck

Do not tow the vehicle from the rear when the engine switch is off. The steering lock mechanism is not strong enough to hold the front wheels straight.
When raising the vehicle, ensure adequate ground clearance for towing at the opposite end of the raised vehicle. Without adequate clearance, the vehicle could be damaged while being towed.

■To prevent damage to the vehicle when towing with a sling-type truck Do not tow with a sling-type truck, either from the front or rear.

Steps to take in an emergency

If you think something is wrong

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