Toyota Avalon Service & Repair Manual: Health Check

Toyota Avalon Service & Repair Manual / Audio, Visual, Telematics / Cellular Communication / Safety Connect System(for Gasoline Model) / Health Check

HEALTH CHECK

HEALTH CHECK

Health Check provides an overall view of vehicle status including telematics. Health Check will provide DCM (Telematics Transceiver) software version, PRL version, and applicable DTCs and fault codes related to telematics.

(a) Connect the Techstream to the DLC3.

(b) Turn the engine switch on (IG).

(d) Click "Health Check".

Fault Code	Reason
62	VIN not recognized by telematics provider.
64	DCM (Telematics Transceiver) not recognized.
65	VIN mismatch with DCM (Telematics Transceiver).

HINT:

If Health Check results in a telematics issue, a specific Fault Code will be displayed.
If a fault code occurs, follow the procedure.
Fault 62*: Press manual (SOS) switch and inform operator of error message.
Fault 64: Press manual (SOS) switch and inform operator of error message.
Fault 65: Contact the call center and request that they correct the DCM/VIN registration information in their database.
*: Verify VIN is correct in ECM. Run Vehicle Inquiry on Techstream and verify VIN is correct.

(e) Data is displayed under "Telematics".

Example

Green Indicator Remains Off

How To Proceed With Troubleshooting

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