Toyota Avalon (XX50) 2019-2022 Service & Repair Manual: GPS Mark is not Displayed

CAUTION / NOTICE / HINT

NOTICE:

  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.

    Click here

  • The following may occur if a radio and display receiver assembly from another vehicle is installed to this vehicle. Therefore, when replacing the radio and display receiver assembly, be sure to replace it with a new one.
    • A communication malfunction DTC may be stored.
    • The radio and display receiver assembly may not operate normally.

PROCEDURE

1.

CHECK CABIN

(a) Check the cabin for any objects that might interrupt radio reception and devices which use radio waves on the instrument panel. If such an object exists, remove it and check if the GPS mark reappears.

HINT:

The GPS uses extremely faint radio waves originating from satellites. If the signal is interrupted by obstructions or other radio waves, the GPS may not be able to properly receive the signal.

OK:

The GPS mark appears.

OK

END

NG

2.

CHECK SURROUNDINGS

(a) Check if the vehicle is in a location where GPS signal reception is poor. If the vehicle is in such a place, relocate the vehicle and check if the GPS mark reappears.

HINT:

The GPS uses 24 satellites in 6 orbits. At any point in time, 4 satellites should be able to pinpoint your vehicle. However, GPS signals may not reach the vehicle due to influence from the surroundings, vehicle direction and time. For examples, see the following illustration.

*a

Example

*b

In a tunnel

*c

In a building

*d

Under an overpass

*e

In a forest or on tree-lined path

*f

Between tall buildings

*g

Under a cliff or overhang

-

-

OK:

The GPS mark is displayed.

OK

END (SYSTEM RETURNED TO NORMAL)

NG

3.

CHECK GPS INFORMATION (OPERATION CHECK)

(a) Enter the "System Sensors Check" screen. Refer to Check GPS & Vehicle Sensors in Operation Check.

w/o Navigation System w/ Navigation System

w/o Navigation System: Click here

w/ Navigation System: Click here

(b) Check how many of the following codes appear in the "Reception number".

HINT:

T or P appears.

OK:

At least 3 codes appear.

OK

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

    Does not Recognize Voice Commands Performed to Contact Support Center

    How To Proceed With Troubleshooting

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